PLEASE READ THESE TERMS & CONDITIONS CAREFULLY BEFORE REGISTERING YOUR CHILD IN ALPHA

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These Terms & Conditions apply to all registrants at Sports Development for Training and Investment and Alpha (together "Alpha", "Academy", "SDTI", "we", and "us"). By registering, you signify your consent to these Terms & Conditions in their entirety, in addition to any other law or regulation that applies to the Academy. Should you object to any term or condition of the terms of use, you may not register your child in the Academy.

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ACADEMY REGISTRATION

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Registration will be completed once the following steps have been submitted:

 

• The registration form is completed, which includes acceptance of the Terms & Conditions.

• Collection and payment of the registration fee with a membership package.

• Payment for the corresponding module/term in advance.

 

Admission will be subject to the availability of space at the requested location. A player's registration will only be confirmed following registration confirmation sent to parents/guardians via Email or WhatsApp.

 

An OMR 5 discount will be applied for siblings; if there are more than two siblings, the discount will be OMR 10. This discount will be applied when all siblings are registered at the same time.

 

Players cannot attend sessions on a pro-rata basis. Those attending 1-2 sessions and discontinuing will be charged OMR 5 per session (football) and OMR 6 (basketball), while any additional sessions will be charged in full. It is advised to adhere to the calendar and module dates.

 

All children registered in Alpha must attend the training sessions with an Alpha training kit.

 

REFUSAL OF SERVICE

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We reserve the right to refuse service to any order, person or entity without any obligation to explain our reason for doing so.

 

We only deem an order accepted once payment has been processed.

 

Failure to clear previous module payments will prevent continuation into the next module.

 

INSURANCE

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All Alpha players must be affiliated with a health insurance provider with local network coverage in the Sultanate of Oman. The subscription to Alpha does not include Medical Insurance.

 

REFUND POLICY

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Payments made to Alpha (registration fee, module/term fee) are non-refundable. Once payment is received, it is considered final and non-refundable.

 

Commitment to attendance: By registering or enrolling in Alpha, the player automatically commits to attending the designated sessions or programs. No refunds will be made under any circumstances.

 

Schedule change: While we make every effort to adhere to the scheduled dates, times and locations of our services, unforeseen events, force majeure, or circumstances such as Ramadan may require us to modify or reschedule the schedule. In such cases, we will provide you with suitable alternatives. No refunds will be given due to schedule changes.

 

No refunds will be issued for missed sessions for reasons such as school, school exams, family vacations, inability to arrive for practice, general sickness, or any other circumstance.

 

MAKE-UP SESSIONS

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To maintain high training standards across all our venues, we must follow a very strict attendance policy, which includes make-up sessions. Alpha only offers the opportunity to make up a missed session for general sickness under the following Terms & Conditions:

 

• In case of a common illness, a medical certificate must be provided, and it must be reported and sent to the Academy within a maximum of 10 days. Otherwise, make-up sessions cannot be offered.

• Make-up sessions will be offered according to the availability and schedules of the Academy. If you are unable to attend, no credit or refund will be offered.

• The make-up session must not pass the due date of the Term (January to May or August to December) in which the session was missed.

• Make-up sessions require an active membership, and players cannot claim make-up sessions on their scheduled training days.

 

The Academy will not freeze sessions; missed sessions cannot be carried forward or accumulated under any circumstances.

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No make-up will be offered for missed sessions for reasons such as school trips, school breaks or exams, family vacations, inability to arrive for practice or any other personal circumstance. 

 

Special requests can be made in advance to avail of make-up sessions, which will be subject to availability but not guaranteed.

 

GENERAL TERMS

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Weather-related cancellations: In the event of extreme weather conditions or other

circumstances beyond Alpha's control requiring the cancellation of our training sessions, we will make efforts to reschedule or offer alternative arrangements. No refunds or credits will be issued for cancellations due to weather conditions or force majeure events.

 

Injuries or medical conditions: Children with pre-existing injuries or medical conditions should consult with a healthcare professional before engaging with our sports services and inform us before registering. We are not responsible for any exacerbation of injuries or medical conditions that may occur during participation in the training sessions or matches. Refunds will not be given based on injuries or medical circumstances.

 

Term/module renewals: Payments must be completed in advance before the start of each new module. Please note that we have a high demand for registration, and due to limited availability, it is crucial to secure your child's place in our Academy one week before the start of the new term to avoid disappointment and changes of coaches and teammates.

 

Subscription changes: If a player needs to change group, time and/or location, they must discuss it with the coach and the Administration team. If there is a place available at another location, the request may be accommodated at the discretion of the Academy director. However, this cannot be guaranteed.

 

Parents should drop off their children 10 minutes before the session and pick them up within 15 minutes after it ends. The Academy is not responsible after the 15-minute wait time.

 

Modifications: The Academy reserves the right to modify Terms & Conditions by notifying members. 

 

PHOTOGRAPHY POLICY

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Players or parents/guardians (in the case of minor participants) grant Alpha the worldwide right, without approval or compensation, to use the name, photographic or video image of the participant for its reasonable commercial purposes, such as advertisements in newspapers or magazines and online social networks (Facebook, Instagram, etc.).

 

In accordance with Alpha protection policies, any video or photographic recording by parents or third parties during the training session is strictly prohibited. Neither you nor the participant will disclose or use any aspect of our course for commercial purposes.

 

RAMADAN

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During the month of Ramadan, Alpha may change its schedules, always considering the time of Iftar. No refunds, credits, make-up sessions or account freezers will be offered.

 

HOW YOU CAN CONTACT US

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The Website Policies and Terms & Conditions may be changed or updated occasionally to meet the requirements and standards. The Academy reserves the right to modify the Terms & Conditions by notifying members. Therefore, customers are encouraged to frequently visit these sections in order to be updated on the changes on the website. Modifications will be effective on the day they are posted.

 

If you have any questions or comments about the Site or any of our services, please write to us:

 

By Email: info@alphafootballacademy.com

Subject: Terms & Conditions Registrations Questions

Attn: Alpha Football Academy/Alpha Basketball Academy

 

By Phone:

Muhammad Yoosuf, Academy Manager: +968 71 913 999

Sidra Sheikh, Academy Manager: +968 963 222 75

 

Last updated: 10 March 2025